Warranty Details

What kind of warranty do I get with the dog fence?

Innotek, PetSafe, SportDog and Perimeter Technologies have a limited lifetime warranty. This really means that you get a one year warranty, and after that repairs are performed for a fixed cost.  Kinda weasely!  We wish they would just call it a one year warranty too!

Dogtra commendably has a straightforward two year warranty.

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{ 1 comment… read it below or add one }

Herm Lehman March 4, 2011 at 5:08 pm

Hi. I purchased an Innoteck IUC-4100 system from you last June. Recently (yesterday) I noticed that one of the dog collars was unable to be charged – the red light simply remained on even though the receiver was on the charger for a long while – several hours and even overnight). I understand that the Innotek system has a one year warranty – how do I go about getting a replacement collar? Many thks, Herm Lehman

ADMIN – Hi Herm,

The collar sounds dead. You are under warranty, so Innotek can hook you up with a new one at no charge. Their phone number is 1-800-826-5527, they are open 8am – 8pm EST Monday through Friday and 9am – 5pm on Saturday. (Sunday is apparently their day of rest!) Let us know if you have any problems getting it replaced.

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